Intermarketing Agency Ltd
We’ve been working with Rabb-it for nearly 3 years.
As a growing business, we recognised the need to add some depth and expertise to our limited in-house IT support and Steve and the team came highly recommended.
Three years later and we truly could not have achieved our growth without them. They have supported us on our international expansion, remotely managing our offices London and Amsterdam. Improved our infrastructure with a whole range of improvements from disaster recovery to hardware and made some smart choices that have kept our systems up to speed with the competition. All without any major impact to the business.
Day to day support has been a huge benefit, keeping our teams working and they have even supported the development of our new data analytics department with compliance support.
Steve and the team are not just contract IT managers, they are an integral part of our business and I would highly recommend them.
Steve Sowden – Chief Executive Partner
“They may be “just” our remote IT supplier, but we consider them part of our team. Always available, friendly and trustworthy, they give us the confidence that as a global retailer, our infrastructure and systems are reliable and robust, and facilitate our continued growth”
“Their ‘can do’ attitude coupled with a passion for delivering the right solution, has meant we’ve benefited from years of hassle free support and expert advice.”
“They’re not just a faceless IT team, we’ve gotten to know them, to trust them, and they always deliver bespoke solutions that they know are right for US. We’re always made to feel valued and our lack of IT knowledge respected!!”
Jessica Cram Head of HR
Rabb-IT have been supporting our business for years, looking after all of our workstations, servers and network, as well as our phone systems, printers, and general IT management to ensure that our needs as a rapidly expanding advertising business are met.
It’s not just the day-to-day support we rely on but also their expertise in providing pragmatic and effective solutions that help us get the most out of our IT Systems.
Rabb-IT provide us with an IT department as if they were part of the business, a friendly common-sense approach to IT support sets them apart from other IT companies, and a strong integration and rapport within the team ensures they are seen as our day to day colleagues, and not simply the voice on the end of the phone.
We often work to incredibly tight deadlines so it’s crucial our servers and systems run smoothly without disruption. Rabb-IT give us the reassurance we need when working under pressure, we can rely on them to give us the support and expertise we need, in a relatable, trustworthy manner.
Office 365 Migration
“The move from our in-house mail server to Microsoft’s 365 platform was a large step for us, considering our old system had functioned well for us for several years. However, the move to a cloud based system allowed us to essentially take away any fear of a single piece of faulty hardware crippling our entire email functionality, and offers much in the way of exchange management and future proofing. As a business of 30+ users, Rabb-IT understood the importance of minimal downtime and distribution. Any challenges faced during the switch were met with a determination and great effort from the Rabb-IT team to resolve, and ensure that new processes and systems were honestly, and professionally communicated to us. On an individual user level, they worked tremendously hard to ensure they found solutions to any issues resulting from such a large operational switch”
“Rabb-IT introduced Crashplan into our business, and we are now able to work safe in the knowledge that our files are being constantly backed up, and on the occasions we have needed to recover a file, we’ve had it restored within minutes. We can’t even tell it’s working away in the background, but knowing it’s there as a safety net for any unforeseen eventuality gives the entire business great piece of mind”
Craig Harrold, Director
We are Boutique
The gang at Rabb have been a critical resource to our business since we launched. From guiding us on appropriate next steps through our fast growth to ensuring the smooth move when we’ve scaled up our office space.
We have a great working relationship with them and trust them implicitly.
Simon Bollon, Director
We have been using Steve and his team for 5 years and they have never let us down.
We recently had a big office move which required new equipment to be sourced and tested – Rabb IT were there to help us with this every step of the way, when it came to moving they were on site every day until the move was complete – we couldn’t have done it without them.
Our business relies on a huge amount of I.T for its daily running and without the support from Rabb-IT it would slow our business down in more ways than one. They have proved to be a trusted, integral part of our continued growth.
Isabella Ashley – Office Manager
“As a small but quickly expanding business, BLUE has benefited significantly from the knowledge, advice and ongoing support at Rabb-IT.
Working with an IT company that understands how a PR/marketing consultancy operates has been extremely helpful. (Too many IT people think we work like a traditional sales team, which has concluded in inappropriate advice in the past!) We believe this has optimised the recommendations that they have made as we have evolved from a start up to a team of fourteen people, and growing!
They are trustworthy, straight talking, pragmatic and always take a common-sense approach to investment. With an office in Oxford, several team members working remotely and regular international travel, BLUE relies on Rabb-IT’s ability to support us from anywhere, at any time. Through a combination of remote desktop support and around the clock accessibility, we can always rely on the team at Rabb-IT whether they’re trouble shooting IT problems or providing strategic counsel for IT infrastructure as we grow.
In addition to this, and for us as important, it feels like Rabb-IT are part of the BLUE team. They have become trusted advisers, colleagues and friends.”
Amie Pascoe, Director